Privacy Policy

Last update: 1 January 2024

We (PT Axiasolusi Indonesia) are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your organization and personal information when you use our software services platform or accessing our web site.

Information We Collect

We collect your organization and personal information you provide to us when you register for an account, use our services, or communicate with us. This may include but not limited to:

- Any information you provide to achieve the goals of using software services.

- Information of services usage, including but not limited to transaction history, analytical data and users’ preference.

How We Use Your Information

We use the information you provide to:

- Provide services to you and meet your requests.

- Process payments and related transactions.

- Maintain and improve our services and provide information related to the products.

- Improve users experience and our service quality.

- Comply with legal obligations

- Send you promotional communications.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties without your consent. However, we may share your information with trusted third-party service providers who assist us in operating our platform or conducting our business. We may also disclose your information when required by law or to protect our rights or the rights of others.

How We Protect Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

In the event the agreement with you is terminated, you will be able to access any Data within 90 days of the end-date of the agreement, post-which we shall have no obligation to maintain any data going forward.

Your Rights

You have the right to access, correct, or delete your information at any time. You may also have the right to object to or restrict certain processing of your information. If you have inquiries about collection or usage of your information or you want to access or correct your information, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will take effect when we post the updated policy on our web site. We encourage you to check this policy periodically to understand how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@axiasolusi.com.